Last updated: August 3, 2026
Fluenters ("we", "us", "our") provides a language-learning app currently in beta. This policy explains what information we collect, why, and what rights you have over it.
We do not currently access your microphone, and we do not record, collect, or use your voice in any way. Lessons consist of pre-recorded MP3 audio files that we stream to your device for playback only — we do not capture any audio input from you or your device. If we introduce a feature that uses your microphone (for example, pronunciation feedback), this policy will be updated before that feature is available to describe what's captured, how it's processed, and what choices you have.
We do not currently collect any payment or financial information — during beta, premium lesson access is granted free of charge through a beta invite code, not payment. If we introduce paid subscriptions in the future, this policy will be updated before that happens to describe how payment information is collected and handled (typically by a third-party payment processor, not stored directly by us).
We use the information above to operate your account, track and save your learning progress across visits and devices, grant beta access when a valid invite code is used, communicate with you about your account (such as confirming your email or resetting your password), and keep the service secure and working correctly. We do not use your data for advertising, and we do not sell or rent it to third parties.
We do not sell your information or share it with advertisers. Your data is processed by the infrastructure providers we use to run the service, currently:
The app may also link you to an optional Google Form to collect beta feedback. If you choose to open it and submit feedback, that information is collected by Google and governed by Google's own privacy policy, not this one.
Our infrastructure is located in the United States. If you're using Fluenters from outside the United States, your information will be transferred to and processed in the United States.
We keep your account and progress data for as long as your account is active. If you delete your account, or if we terminate your account for violating our Terms of Service, your account record and learning progress are permanently removed without undue delay. Automatically collected server logs (such as IP address and browser type) are kept only as long as necessary for security and operational purposes, and are not retained indefinitely.
Fluenters is based in Ontario, Canada, and we handle your personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you're located in the European Union or United Kingdom, you also have rights under the GDPR/UK GDPR. Under either framework, you have the right to:
You can delete your own account directly from the app, or contact us at the address below to access, correct, or request a copy of your data. Deleting your account is immediate and permanent — once it's done, we no longer have your data to provide a copy of. If you want a copy of your data, request it before deleting your account, not after. We'll respond to any request sent to us within 30 days.
Fluenters is not directed at children under 16, and we do not knowingly collect personal information from anyone under 16.
We use industry-standard practices to protect your data, including encrypted password storage, encrypted connections (HTTPS) between your device and our servers, account lockout after repeated failed login attempts, and bot/spam protection on registration.
If a data breach occurs — whether in our own systems or with a service provider we use (such as Microsoft Azure) — that poses a real risk of significant harm to you, we will notify affected users by email without undue delay, and report to the Office of the Privacy Commissioner of Canada as required by PIPEDA. If you're located in the European Union or United Kingdom, we'll also meet applicable GDPR/UK GDPR breach-notification obligations, including notifying the relevant supervisory authority within the required timeframe. This applies to breaches resulting from security incidents, unauthorized access, or accidental disclosure — not just malicious attacks.
As Fluenters moves out of beta and adds new features (such as paid subscriptions), this policy will be updated to reflect them. We'll update the "last updated" date above when that happens.
Questions about this policy or your data? Email us at fluenters.app@gmail.com.